Privacy Policy mby77 – Protection of Your Personal Data

Mby77 values the privacy of every individual who uses our platform. We understand that personal information is a valuable asset, and we take our responsibility to protect it seriously.

This Privacy Policy applies to all users of the mby77 platform, including website visitors, registered members, and anyone who interacts with our services online. It explains the types of data we collect, the purposes for which it is used, and the steps we take to keep it secure.

We comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international standards in handling our users' data. Your trust is our priority, and this policy is written in plain language so you truly understand what happens with your data.

Mby77 collects various types of information depending on how you interact with our platform. The following are the main categories of data we obtain:

Information you provide directly:

• Full name, date of birth, and gender.
• Email address and mobile phone number.
• Bank account or digital wallet details for deposit and withdrawal purposes.
• Identity verification documents (KYC) such as a copy of your MyKad or passport.
• Residential address information during the verification process.
• Your communications with the mby77 customer support team.

Information collected automatically:

• Your IP address, browser type, and device operating system.
• Session data including login timestamps, pages visited, and usage duration.
• General location data based on IP address (not precise location).
• Transaction records and gaming activity.
• Cookie data and similar tracking technology information.

The data we collect is used solely for legitimate purposes related to the operation of the mby77 platform. The table below details the specific purposes for which data is used:

Mby77 will not use your data for any purpose other than those stated above without obtaining your consent first.

Mby77 does not sell, rent, or disclose your personal data to third parties for marketing purposes. However, there are certain situations where we need to share information with specific parties:

• Payment service providers: To securely process deposits and withdrawals, the necessary transaction information is shared with our licensed payment providers.
• KYC service providers: Identity verification documents may be shared with authorised third-party verification service providers to meet compliance requirements.
• Technology service providers: Companies that assist us with the technical operation of the platform, such as web hosting and analytics, are bound by strict confidentiality agreements.
• Relevant authorities: mby77 will disclose user information when required by law, court order, or a valid request from the relevant authorities.

All third parties working with mby77 are subject to data protection agreements that ensure they handle your information to the same standards as we do.

We continuously invest in security infrastructure to ensure your personal data remains protected at all times. Key security measures we have implemented include:

• 256-bit SSL encryption: All data transmitted between your browser and mby77 servers is fully encrypted using the latest TLS protocol.
• Encryption of data at rest: Sensitive information stored in our database is also encrypted, including KYC documents and financial details.
• Two-factor authentication (2FA): Users can enable 2FA for an extra layer of protection on their accounts.
• 24/7 Monitoring: Our systems are continuously monitored to detect any suspicious activity or unauthorized access attempts.
• Regular security audits: Penetration testing and security audits are conducted regularly by independent experts to identify and address any vulnerabilities.
• Internal access controls: Only authorised personnel have access to users' personal data, and all access is logged and monitored.

Mby77 uses cookies and similar technologies to enhance the user experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

• Essential cookies: Required for core platform functions such as login sessions and security. These cookies cannot be disabled.
• Performance cookies: Collecting information on how users interact with our platform for analytics and improvement purposes.
• Functionality cookies: Storing user preferences such as language and display settings for a more personalized experience.
• Analytics cookies: Help us understand platform usage patterns so we can continuously improve our services.

You can manage cookie settings through your browser preferences. Please note that disabling certain cookies may affect the functionality of some mby77 platform features.

Mby77 retains your personal data for as long as necessary to fulfil the purpose for which it was collected, or for as long as required by applicable laws and regulations.

• Active account data: Retained for the duration your account is active and for a specified period after account closure for compliance purposes.
• Financial transaction records: Retained for the minimum period required by applicable financial and anti-money laundering laws.
• KYC Documents: Retained in accordance with regulatory requirements and deleted once the mandatory retention period has expired.
• Support communication logs: Retained for as long as needed for reference and service improvement purposes.

When your data is no longer needed and the mandatory retention period has expired, mby77 will delete or destroy it securely and irreversibly.

As an mby77 user, you have certain rights regarding your personal data under applicable data protection laws. These rights include:

To exercise any of the rights above, contact the mby77 support team via live chat or email. We will process your request within a reasonable timeframe in accordance with legal requirements.

Mby77 platform is exclusively for adult users aged 18 and above. We do not knowingly collect any personal information from individuals under the age of 18.

If we find that information has been collected from someone under the age of 18, we will take immediate steps to delete that information and terminate the relevant account. Parents or guardians who discover that their child has registered on our platform are encouraged to contact us immediately.

Mby77 reserves the right to amend this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements, or platform improvements. Users will be notified of any significant amendments via a notice on the platform or by email.

The "Updated" date at the top of this document will always reflect the date of the latest version of this Privacy Policy. Continued use of the mby77 platform after any amendments are published will be considered as the user's acceptance of the revised privacy terms.

If you have any questions, concerns, or wish to exercise your rights regarding personal data, the mby77 team is ready to assist through the following channels:

• Live Chat: Available 24/7 directly through the mby77 platform — the fastest way to get help.
• Email: [email protected] — for written enquiries requiring a detailed response.
• Telegram: Reach our support agents via mby77's official Telegram channel.

For issues related to responsible gaming or account limits, please visit the Responsible Gaming us. FAQs on privacy and account matters are also available on the FAQ us.